I couldn't agree with myself more :) In this self-centered world of ours, we could all (not just children) use some lessons in empathy. Guess what? It's good for business and innovation too. Empathy is what helps us to understand our customers, our employees, and our stakeholders in ways others don't...and that helps us to create strategies and make decisions that differentiate us (read: better). Good design (and thus DOWE) starts with empathy--any innovation leader will tell you that. If you don't know where to start, begin with these ideas from the article--whether or not you are a kid (or just act like one).
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